BidFox

Civilian Human Resources Benefits Contact Center (HRBCC)

Closed Sources sought Open to all NAICS 561422
AgencyDepartment of Defense
Department of the Navy
Contracting officeNavsup Flt Log Ctr Norfolk
Place of performanceSee the notice
Type of noticeSources sought
Set-asideNone, open to all businesses
Response deadlineSep 16, 2026
PostedSep 3, 2026
Solicitation numberN69199HRBCCFY27
NAICS code561422, Telemarketing Bureaus and Other Contact Centers

Read the official notice on SAM.gov

Summary from the notice

SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

Details copied from the public SAM.gov notice. BidFox is not connected to SAM.gov or the U.S. Government, so check the official notice before you bid.